Refund Policy

Welcome to the Refund Policy of ZENITHTRACE. We value our customers and strive to provide the best service possible. Please review the following policy regarding refunds for services and products purchased from our website.

General Refunds

All requests for refunds must be made within 30 days from the date of purchase. If more than 30 days have passed since your purchase, we may not be able to offer you a full refund or exchange.

Eligibility for Refunds

To be eligible for a refund, your request must meet the following criteria:

• The issue must be reported within the refund period.
• The service or product has not been used beyond its initial trial phase.
• All applicable service agreements have been adhered to.

Non-Refundable Circumstances

Refunds are not provided under the following conditions:

• The service was fully utilized or consumed.
• Failure to comply with the terms and conditions.
• Non-payment of services.

Refund Process

To request a refund, please contact our support team via our support email. Include your purchase details and the reason for the refund. We will acknowledge your request within 48 hours and process the refund within 7-10 business days if approved.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].